bitjili Privacy Policy

01 Introduction

Welcome to the bitjili Privacy Policy. bitjili ("we", "us", "the Platform") is committed to protecting the personal data of every player who uses the bitjili platform at bitjili.vip. This Privacy Policy explains how we collect, use, store, and protect your personal information when you register, log in, deposit, play, or otherwise interact with bitjili.

This policy applies to all players accessing bitjili from Bangladesh and covers all data processing activities carried out by bitjili in connection with the operation of the platform. By creating a bitjili account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you have any questions about how bitjili handles your data, or if you wish to exercise any of your data rights, please contact our support team via live chat or at [email protected]. We aim to respond to all privacy-related queries within 48 hours.

02 Data We Collect

bitjili collects personal data in three ways: data you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data received from payment processors when you make a deposit or withdrawal.

bitjili does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. We do not collect data from social media profiles or third-party data brokers.

03 How We Use Your Data

bitjili uses your personal data only for the purposes described in this policy. We do not use your data for purposes that are incompatible with the reason it was originally collected. The main purposes for which bitjili processes your personal data are:

• Account Management: To create, maintain, and secure your bitjili account, including verifying your identity and age.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to detect and prevent payment fraud.
• Platform Operation: To deliver the games, features, and services available on bitjili, and to personalise your experience where you have consented to this.
• Customer Support: To respond to your queries, complaints, and requests via live chat and email.
• Responsible Gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, and to apply responsible gaming tools you have activated.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations and age verification requirements.
• Security: To detect, investigate, and prevent fraud, cheating, multi-accounting, and other prohibited activities on the bitjili platform.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from bitjili.

bitjili does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact our support team at any time.

04 Legal Basis for Processing

bitjili processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract Performance: Processing necessary to provide the bitjili service you have signed up for, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including age verification, AML checks, and record-keeping obligations.
• Legitimate Interests: Processing necessary for bitjili's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as receiving promotional communications from bitjili. You may withdraw consent at any time by contacting support or updating your account preferences.

05 Data Sharing

bitjili does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment Processors: bKash, Nagad, and Rocket receive only the transaction data necessary to process your deposit or withdrawal. They operate under their own privacy policies.
• Identity Verification Providers: Where KYC verification is required, your identity documents may be shared with a regulated identity verification service provider. These providers are contractually bound to process your data only for verification purposes.
• Game Software Providers: Game providers may receive anonymised technical data (such as session identifiers) necessary to deliver their games on the bitjili platform. They do not receive your name, contact details, or financial data.
• Legal Authorities: bitjili may disclose your data to law enforcement, regulatory bodies, or courts where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect safety, or comply with a legal obligation.

06 Data Retention

bitjili retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, bitjili will begin the deletion process within 30 days, subject to any legal retention obligations.

07 Data Security

bitjili takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bitjili platform.
• Encrypted storage of all sensitive personal and financial data on our servers.
• Strict access controls — only authorised bitjili personnel with a legitimate need can access your personal data.
• Regular security audits and penetration testing of the bitjili platform.
• Two-factor authentication (2FA) available for all bitjili accounts.
• Automatic session timeouts after periods of inactivity.
• Real-time fraud detection and suspicious activity monitoring.

While bitjili takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your bitjili account and never share your login credentials with anyone.

08 Cookies

bitjili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. We use only the following categories of cookies:

• Essential Cookies: Required for the bitjili platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics Cookies: Used to understand how players navigate the bitjili platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised. You may opt out via your browser settings.
• Preference Cookies: Used to remember your language and display preferences on bitjili. These are optional and can be cleared via your browser.

bitjili does not use advertising cookies, retargeting cookies, or any cookies that track your activity across other websites. You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies will affect the functionality of the bitjili platform.

09 Your Rights

As a bitjili player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or at [email protected]. We will respond within 30 days.

10 Children's Privacy

bitjili is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a bitjili account or provided personal data to us, please contact our support team immediately at [email protected].

Upon receiving a verified report of underage registration, bitjili will immediately close the account, delete all associated personal data, and return any deposits made, minus any amounts already wagered, in accordance with our Terms and Conditions.

11 Third-Party Links

The bitjili platform does not contain links to third-party websites. All navigation on bitjili stays within the bitjili.vip domain. However, if you access bitjili via a third-party link or referral, please be aware that those third-party sites operate under their own privacy policies, which bitjili has no control over and takes no responsibility for.

bitjili's payment partners — bKash, Nagad, and Rocket — operate their own privacy policies that govern how they handle your data during payment processing. We encourage you to review their policies directly on their respective platforms.

12 Policy Updates

bitjili may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered players via their registered contact method before the changes take effect.

Your continued use of the bitjili platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you may request account closure by contacting our support team.