bitjili Terms and Conditions

01 Acceptance of Terms

Welcome to bitjili. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and bitjili ("we", "us", "the Platform"). By accessing, registering on, or using any part of the bitjili platform — including the website at bitjili.vip and the bitjili mobile app — you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the bitjili platform. Continued use of bitjili after any update to these Terms constitutes your acceptance of the revised version. We recommend bookmarking this page and checking it periodically for updates.

02 Eligibility

To register and use a bitjili account, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. bitjili does not permit minors to register or play under any circumstances.
• You must be a natural person — corporate accounts are not permitted on bitjili.
• You must not be registered as a self-excluded player on bitjili or any affiliated platform.
• You must not be an employee, contractor, or immediate family member of an employee of bitjili or any of its software or payment providers.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

bitjili reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

03 Account Registration

Each player is permitted to hold exactly one bitjili account. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and balances forfeited.

When registering your bitjili account, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, and a valid contact method. You are responsible for keeping your account information current. If your contact details change, update them in your account settings promptly.

You are solely responsible for maintaining the confidentiality of your bitjili login credentials. Do not share your password with anyone. bitjili will never ask for your password via email, live chat, or any other channel. If you suspect your account has been accessed without your authorisation, contact bitjili support immediately via live chat.

• One account per person — no exceptions.
• All registration information must be truthful and verifiable.
• bitjili may require identity verification (KYC) before processing withdrawals.
• Accounts registered with false information are subject to immediate closure.
• You are responsible for all activity that occurs under your bitjili account.

04 Deposits & Payments

bitjili accepts deposits exclusively via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). There are no currency conversion fees on bitjili. The amount you deposit is the amount that appears in your bitjili wallet — no deductions, no hidden charges.

Deposits are credited to your bitjili wallet within seconds of payment confirmation from your mobile banking provider. If a deposit does not appear in your wallet within five minutes of a confirmed payment, contact bitjili support via live chat with your transaction reference number.

• Minimum deposit: as displayed in your bitjili account at the time of deposit.
• Deposits must be made from a payment account registered in your own name.
• Third-party deposits — payments made from an account belonging to another person — are not permitted and will be returned.
• bitjili does not accept cash deposits or bank transfers directly.
• Deposits made in error cannot be reversed once wagered.

05 Withdrawals

Withdrawals from bitjili are processed to the same payment method used for your most recent deposit. This is a security measure to prevent fraud and money laundering. Withdrawals are available via bKash, Nagad, and Rocket.

For verified accounts, bitjili processes withdrawals in under three minutes. Accounts that have not completed identity verification may experience longer processing times while verification is completed. bitjili strongly recommends completing account verification before requesting your first withdrawal.

• Withdrawals are paid to the same payment method as your deposit.
• Minimum and maximum withdrawal amounts are displayed in your bitjili account.
• bitjili may request identity documents before processing a withdrawal — this is standard KYC procedure.
• Withdrawals of bonus funds are subject to the wagering requirements of the relevant promotion.
• bitjili reserves the right to delay a withdrawal pending fraud or security checks.
• Withdrawals will not be processed to third-party accounts under any circumstances.

06 Bonuses & Promotions

bitjili offers bonuses and promotions to both new and existing players from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are displayed at the point of the offer and take precedence over these general Terms where they differ.

Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn. The wagering requirement multiplier and eligible games for each bonus are stated in the promotion details. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the bonus and associated winnings being forfeited.

• Bonuses are for personal use only and may not be transferred between accounts.
• bitjili reserves the right to withdraw any bonus offer at any time without notice.
• Bonus abuse — including but not limited to multi-accounting, exploiting technical errors, or coordinated play — will result in account suspension and forfeiture of all balances.
• Players who have self-excluded are not eligible for any bitjili promotions.
• bitjili's decision on all bonus-related disputes is final.

07 Game Rules & Fair Play

All games available on bitjili use certified Random Number Generator (RNG) technology, independently audited to ensure fairness. The published Return to Player (RTP) figures for each game are accurate and verified. bitjili does not manipulate game outcomes, adjust odds in real time, or operate hot and cold cycles.

Game results are final once a round has settled and the outcome has been recorded in the bitjili system. In the event of a technical malfunction during a game round, all bets placed during that round are void and stakes are returned to the player's bitjili wallet. bitjili is not liable for losses resulting from a player's own technical issues, including internet disconnections.

• All game outcomes are determined by certified RNG — results cannot be predicted or manipulated.
• Technical malfunctions void all pays and plays for the affected round.
• bitjili reserves the right to void bets placed on erroneous odds or game configurations.
• Players must not use automated software, bots, or scripts to interact with bitjili games.
• Collusion between players in any game format is prohibited and will result in account suspension.

08 Prohibited Conduct

The following activities are strictly prohibited on bitjili. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Opening more than one bitjili account.
• Providing false, misleading, or unverifiable registration information.
• Using the bitjili platform for any money laundering or fraud-related activity.
• Depositing funds obtained through illegal means.
• Using automated software, bots, or scripts to interact with the platform.
• Exploiting software bugs, errors, or vulnerabilities for financial gain.
• Colluding with other players to gain an unfair advantage.
• Attempting to circumvent a self-exclusion by opening a new account.
• Harassing, threatening, or abusing bitjili staff or other players.
• Attempting to reverse-engineer or copy any part of the bitjili platform.

09 Responsible Gaming

bitjili is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity on the platform. These tools are available directly from your account dashboard and take effect immediately upon activation.

• Deposit Limits: Set daily, weekly, or monthly deposit limits. Limits take effect immediately. Increases to limits require a 24-hour cooling period before taking effect.
• Session Timers: Set a maximum session duration. bitjili will notify you when your session limit is reached.
• Cooling-Off Periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days. No logins or deposits are possible during a cooling-off period.
• Self-Exclusion: Request a long-term or permanent exclusion from bitjili. Processed immediately. Players who self-exclude may not attempt to open new accounts.

If you are concerned about your gambling habits, we encourage you to use these tools and to reach out to our support team. bitjili's support team is available 24/7 via live chat and can activate any responsible gaming tool on your behalf immediately.

10 Account Suspension & Closure

bitjili reserves the right to suspend, restrict, or close any account at any time, with or without prior notice, if we have reasonable grounds to believe that a player has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

In the event of account closure due to a Terms violation, bitjili reserves the right to withhold any balance pending investigation. If the investigation confirms a violation, the balance may be forfeited in full. If no violation is confirmed, the balance will be returned to the player via their registered payment method.

• Players may close their own bitjili account at any time by contacting support via live chat.
• Accounts closed at the player's request will have any remaining balance returned within 5 business days.
• bitjili may close dormant accounts (no login for 12+ months) after providing notice to the registered contact.
• Accounts closed due to self-exclusion cannot be reopened during the exclusion period.

11 Limitation of Liability

bitjili provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability.

To the maximum extent permitted by applicable law, bitjili's total liability to any player for any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim. bitjili is not liable for any indirect, consequential, or punitive damages arising from use of the platform.

• bitjili is not responsible for losses caused by a player's own internet connection issues.
• bitjili is not liable for losses resulting from a player's failure to read and understand game rules.
• bitjili is not responsible for tax obligations arising from winnings — players are responsible for their own tax compliance.

12 Privacy & Data

bitjili collects and processes personal data in accordance with our Privacy Policy. We collect only the data necessary to operate your account, process payments, and comply with our legal obligations. Your data is never sold to third parties.

By registering a bitjili account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting bitjili support.

13 Changes to These Terms

bitjili reserves the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their registered contact method.

Your continued use of the bitjili platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using bitjili and may request account closure by contacting our support team.